Chinthu chofunikira choyesa ntchito yanu ndi chikhalidwe cha kulankhulana kwa bizinesi. Atsogoleri amapereka chidwi chokwanira pa izi pakugwira munthu ntchito, komanso panthawi yomwe akugwira ntchito.
Mmodzi mwa mitundu ya zokambirana za bizinesi ndi kukambirana kwa foni. Choncho, pa kukambirana kwa foni, luso loyambitsa kukambirana kwa bizinesi lidzakhala lothandiza. Kuwonjezera apo, kukambirana pa foni ndi kosiyana kwambiri ndi kukambirana maso ndi maso.
Malamulo akuluakulu oyambitsa zokambirana ndi awa:
- chidwi chodziwika pa zokambirana;
- kukoma mtima kwa interlocutor;
- kusowa kwa chikoka chanu pa chikhalidwe cha zokambiranazo.
Miyambo ya chikhalidwe cha kulankhulana kwa bizinesi
Psychology ya kuyankhulana kwa bizinesi ndi gawo la maganizo ovuta. Gawoli likugwiritsira ntchito mfundo zomwezo monga momwe anthu ambiri amaganizira: mfundo yachitukuko, mfundo ya chitukuko, mfundo yeniyeni.
Kulankhulana - kugwirizana kwa anthu awiri kapena kuposerapo, omwe cholinga chake ndi kusinthanitsa mfundo za chidziwitso kapena maganizo. Panthawi yolankhulirana, wogwirizanitsa wanu amakhudza komanso amakhudza khalidwe lanu, boma ndi dziko lonse lapansi. Izi zimakhudza nthawi zonse, koma kawirikawiri - yunifolomu. Kwenikweni, kuyankhulana kumachitika mu ntchito yogwirizana ya anthu. Pokambirana, anthu amasinthana manja, mawonekedwe, ndi ma replicas. Kuwonjezera apo, onse ogwirizana amakhala ndi zithunzi zenizeni za momwe aliyense amayang'ana kuchokera kunja (zithunzizi ndi zofanana ndi zenizeni, koma osati kwathunthu), komanso chithunzi cha interlocutor yawo (chithunzi chikugwirizana ndi chenicheni, koma munthu nthawi zonse amalowa mmenemo ndekha). Kaŵirikaŵiri pambali ya kulankhulana kwaumunthu, pali mtundu woterewu monga kuyankhulana kwa bizinesi. Kuphatikiza pa anthu awiri omwe akukhudzidwa mwachindunji pamakambirano, pali chikhalidwe cha anthu. Munthu aliyense amakhulupirira kuti iye ndi wapadera ndipo ali ndi malingaliro ake, koma, mwatsoka, pamapeto pake chirichonse chimabwera pansi pa lingaliro la chikhalidwe.
Njira yolankhulirana
Pali zojambula ndi mitundu yambiri yolankhulana. Kuyankhulana kwa mtundu wa bizinesi kumakhala kosiyana chifukwa nthawi zonse kumatsata cholinga chenicheni, kuli ndi malire a nthawi ndipo nthawi zambiri kumaphwanya nthawi. Kuyankhulana kwa bizinesi kudzawoneka bwino, ngati pakati pa okondedwa padzakhala kumvetsetsa ndi kudalira.
Makhalidwe ndi chikhalidwe cha kulankhulana kwa bizinesi
Makhalidwe abwino ndi dongosolo lokhazikika la khalidwe. Chikhalidwe cha khalidwe ndi njira yolankhulirana motsatira makhalidwe abwino, kukoma mtima kosangalatsa ndi kusunga malamulo ena ndi zikhalidwe zina.
Khalidwe lazamalonda ndilo chigawo chachikulu cha khalidwe la munthu wamalonda. Chidziwitso chimenechi sichiyenera kupeza kokha, komanso kuti chikhale chokhazikika.
Lamulo nambala 1 . Kusunga nthawi. Ntchito yomaliza imamukhumudwitsa, ndipo ndiwowonjezereka
Lamulo nambala 2 . Ndi mawu ochepa chabe osafunika. Aliyense ayenera kusunga zinsinsi za anzawo, komanso kuti asakambirane nkhani zawo pantchito.
Lamulo nambala 3 . Ganizilani za ena. Nthawi zonse muziganizira malingaliro, zokhumba zanu ndi zofuna za oyankhulana ndi othandizana nawo.
Lamulo nambala 4 . Zovala za kavalidwe . Yesani kuvala mofanana ndi ena, koma panthawi imodzimodziyo muwonetse kukoma kwanu.
Lamulo nambala 5 . Mkhalidwe wolankhula za kulankhulana kwa bizinesi. Ngati munthu alankhula moyenera, ndiye woyenera kuzindikira ndi kupeza mbiri yabwino.
Yesetsani kuyendetsa bwino molondola ndipo kenako mudzagonjera pamwamba.