Chikhalidwe cha munthu chimatsimikiziridwa makamaka ndi luso lofotokozera molondola malingaliro awo mmakalata ndi pamakalata. Kuyankhulana kwa bizinesi kumafuna kulemekeza osati chikhalidwe chokha, komanso malamulo a zamalonda.
Zofunikira ndi kuyenerera kwa kuyankhula kwa bizinesi
Zizindikiro za kuyankhula kwa bizinesi ndi:
- mpweya;
- chikoka;
- molondola.
Kulankhulana kwa bizinesi ndi kukambirana kwa bizinesi kudzakhala koyenera ndi mawu osankhidwa bwino, zomangamanga ndi zomangamanga, kusunga malamulo a chilankhulo choyankhulana, kugwiritsa ntchito mafomu omveka bwino ndi zomangamanga. Mtundu wamalonda umaphatikizapo matanthauzo a mawu osalongosoka, mawu achipembedzo ndi bizinesi, ziganizo zomwe zimakhala zovuta komanso zofotokozera zolondola.
Mukulankhula kwa bizinesi, mawu oda malingaliro akuyenera kusungidwa kukhala osachepera, chilankhulo cha kulankhula ndi kukambirana sichikhalapo. Nthawi zambiri, njirazi zingagwiritsidwe ntchito pofuna kupeza chidwi pochita zisudzo pamaso pa omvera.
Chikhalidwe cha malankhulidwe a malonda amalankhula kumakhala ndi njira zoyankhulana ndi bwenzi lanu, gulu laling'ono, omvera. Kukambirana kwa bizinesi pa foni kumatanthauzanso kusunga miyambo ina yolankhulana . Zomwezo zimaphatikizapo:
- amalamulira chibwenzi ndi kudziwonetsa nokha;
- kudziwa za mitundu ya mankhwala;
- luso lomvetsera;
- luso lopanga mwachidule cholinga cha zokambirana;
- kumatha kuthetsa kukambirana.
Kukula kwa malankhulidwe a bizinesi kumachitika m'njira zitatu:
- Njira ya kuwonjezereka kwa chidziwitso ndi maphunziro a luso loyankhulana pazokambirana za bizinesi;
- njira yophunzirira mabuku apadera ofotokoza malamulo a malonda;
- njira yochezera maphunziro apadera, pomwe maluso a kuyankhulana kwa bizinesi amapangidwa.
Njira yabwino yophunzitsira malankhulidwe a bizinesi ndi maphunziro omwe amakulolani kuti muzindikire malamulo a kuyankhulana kwa bizinesi m'kanthawi kochepa.